Ma.Elizabeth Francisco, PMP, MTM
Sr. Systems Development Manager at Lawson Software
- Location
- Philippines
- Industry
- Information Technology and Services
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Ma.Elizabeth Francisco, PMP, MTM's Overview
- Current
-
- Sr. Systems Development Manager at Lawson Software
- Past
-
- Regional PMO Analyst at AIU Corporation (MRTC)
- Senior Project Manager at Information Technology Solutions International
- Associate Consultant (Project Manager) at Corporate Information Solutions, Inc (CIS, Inc)
- Education
-
- University of the Philippines
- University of the Philippines
- Connections
-
282 connections
Ma.Elizabeth Francisco, PMP, MTM's Summary
• More than 15 years of experience in the IT industry, with in-depth expertise in the SDLC process for application development, and extensive project management and consulting experience, focused on areas of planning, budgeting, executing, controlling, and designing, building, and implementing business software applications
• Very good exposure to ERP software development, as well as product development & management
• Possesses strong business process knowledge in non-life insurance, shipping, inventory management, sales & distribution, and customer management systems
• Familiar with various process improvement frameworks, IT governance, quality management systems and knowledge management
• Effectively communicates and collaborates with staff, managers at all levels, and various project stakeholders
• Possesses broad technical background, being thoroughly familiar with software development on client / server, stand-alone and networked setup, object-oriented technology; relational databases; and Windows and Unix operating systems
• Highly proficient in developing IT/Non-IT courseware materials (for project management, technical-, non-technical IT and management courses)
• Possesses excellent organizational, planning, written and verbal communication skills
• Works effectively in multi-cultural, cross-geography environments
Specialties
• Shared Services Operations Management – Product Certification, Environment Operations and Cloud Operations
• Software Product Development
• Program and Project Management
• Continuous Process Improvement (CMM/CMMI, ITIL, COBIT)
• Business Processes such as Shipping/Courier Service, Sales & Distribution, Customer Billing, Inventory Management, Payroll and Non-life Insurance
Ma.Elizabeth Francisco, PMP, MTM's Experience
Sr. Systems Development Manager
Lawson Software
Public Company; 1001-5000 employees; LWSN; Computer Software industry
March 2007 – Present (6 years 4 months)
Manages various shared services teams - Certification/Install Verification, Environment Operations, Cloud Operations (who administers and manages the Lawson Private Cloud) and Global Information Developers for Product Development - Technology; Ramped up and managed the D&P, SaaS Operations (that incubated both the technology & business model for this line of business for Lawson, and eventually transfered to the professional services department), and Cloud Operations teams; Led and managed the automation initiative; Achieved multiple ownership awards for processes owned & managed by Manila; implemented various improvement projects to improve service support & delivery of the shared services teams; works with local Release Managers for improving product quality; functions as global change control board coordinator during global product releases; involved with various PSSC-wide improvement initiatives such as PULSE (employee satisfaction), collaboration between different departments (professional services, IT, product development and support); conceptualized and developed an internal website called "Knowledge Post and Find" which promotes knowledge sharing/retention; conducted various trainings/sessoins
Regional PMO Analyst
AIU Corporation (MRTC)
January 2004 – March 2007 (3 years 3 months)
• Provided AIU senior management visibility to ongoing projects health, progress/status, risks and issues through generation of portfolio reports
• Conducted project reviews (in-progress and post-mortem)
• Reviewed and sometimes co-write business cases
• Rolled out standards & project management processes throughout the region. Also conducted trainings on project management tools
Senior Project Manager
Information Technology Solutions International
July 2000 – January 2004 (3 years 7 months)
• Managed and implemented various projects for key accounts of ITS, such as DHL Worldwide Express. Engagement starts from pre-sales and continuing until post-implementation support/training. Main point of contact for clients for project or technical issues/concerns
• Worked side-by-side with business development officers during pre-sales. Developed high-level user requirements document, high-level project plan, project cost estimates
• Worked on a number of proof-of-concept projects for both internal and external (client) use
• As part of the core CMM/CMMI team, developed standards, processes for software quality and software configuration key process areas
• Served as SME (subject-matter-expert) for product development/release processes for key clients
• Helped set up some of the departments/groups of ITS such as the Infrastructure group, Training group
• Helped review key deliverables, both technical and business proposals
• Developed training courseware for UNIX (plus advanced topics such as awk & sed), ESQL/C and DTK programming. Also conducted various non-technical trainings such as systems analysis, software testing, etc
Associate Consultant (Project Manager)
Corporate Information Solutions, Inc (CIS, Inc)
August 1996 – July 2000 (4 years)
• Managed and implemented various projects for key accounts of CIS, such as San Miguel Corporation, ABS-CBN International, etc. Engagement starts from pre-sales and continuing until post-implementation support/training. Main point of contact for clients for project or technical issues/concerns. Project implemented were both local and abroad (USA)
• Worked side-by-side with business development officers during pre-sales. Developed high-level user requirements document, high-level project plan, project cost estimates
• Part of application design team for various external projects
Ma.Elizabeth Francisco, PMP, MTM's Certifications
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Project Management Professional, PMP
- Project Management Institute
- License 288116
- September 2005 to September 2015
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SAP Certified Consultant, Sales & Distribution module, SAP 3.x
- SAP
- December 1997
Ma.Elizabeth Francisco, PMP, MTM's Education
University of the Philippines
Masters in Technology Management
2003 – 2006
Graduated on April 2006 (Top 3 in graduating class, 1.16 GPA)
University of the Philippines
Bachelor in Computer Science
1987 – 1995
Ma.Elizabeth Francisco, PMP, MTM's Additional Information
- Groups and Associations:
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Project Management Institute, Philippine Chapter International Institute of Business Analysis
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