Crystal Mae Urdaneta

Associate at Viventis Search Asia

Location: Philippines
Industry: Staffing and Recruiting

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Crystal Mae Urdaneta's Overview

Current

Recruitment Associate at Viventis Search Asia

Past

Recruitment Associate at Orchid Cybertech Services Inc.
Associate Consultant at JobStreet Select Philippines

Education

ST. SCHOLASTICA'S COLLEGE MANILA
ST. SCHOLASTICA'S COLLEGE MANILA

Recommendations

2 people have recommended Crystal Mae

Connections

500+ connections

Recruitment Associate

Viventis Search Asia

Privately Held; 51-200 employees; Staffing and Recruiting industry

May 2011 – Present (2 years 2 months) San Miguel Avenue Ortigas

•Screens candidates' resumes for volume/executive searches with BPO/Contact Centre clients.
•Conducts initial and targeted selection interviews.
•Responsible in providing endorsements for all assigned searches.
•Calibration meetings with client companies' point of contact.

Recruitment Associate

Orchid Cybertech Services Inc.

May 2009 – May 2011 (2 years 1 month)

, is a subsidiary of TPG Telecom Limited (ASX: TPM), an innovative market leader in the Australian telecommunications industry. The company has become a dynamic and integrated force providing innovative voice, internet and data solutions through one of the largest networks in Australia.

Duties:
Source applicants through online sites.
Filter online resumes and walk-in applicants
Phone screening for potential candidates
(Customer Service, Technical Support and Sales Representatives)
Does initial screening through interviews.
Customer Service Representatives
Technical Support Representatives
Sales Representatives
Coordinates with clients in Sydney Australia by scanning and endorsing daily passed applicants
Does daily hires database monitoring.
Sends weekly recruitment reports to Sydney clients and internal management.
Conducts HR Orientation for newly hired employees.

Other Duties:
Sends Job Offer to shortlisted representatives.
Database encoding and monitoring of new hires who accepted the job offer
Database encoding and monitoring of new trainees every start of the week.
Assists in inviting candidates for Manager, IP Network Engineer and PHP Developer Posts.

Associate Consultant

JobStreet Select Philippines

Privately Held; 11-50 employees; Staffing and Recruiting industry

March 2007 – June 2008 (1 year 4 months)

(*Top Recruiter for 5 Months)

JobStreet Select BPO Division
Key Player in call center and sales recruitment.
We seek to provide top call centers with the needed quality and number
of Team Leaders, Technical Support Specialists and Customer Care
Representatives. Communications, technical knowledge, customer-
centered attitude and personal leadership are significant competencies to
be hired and move up the ladder.

Duties:
Monitored daily posted advertisements through JobStreet.Com and do Invites for personal interview - Call Center Staffing Positions.
Conducted initial face-to face and group interviews which included the assessment of communication skills, thought organization, comprehension and reasoning skills.
Conducted typing and written exams.
Do coaching upon giving of the endorsement letters.
Do tracking by asking feedback from clients and candidates.
Reporting directly to the Business Development Manager regarding the efficiency of advertisements vs. show-up rate.
Attended client calibration meetings.